- The starting point
- A company whose core systems (ERP, CRM, PIM and WMS) were tied together by many custom integrations. That made every new use case, AI included, slow and risky to put into production.
- My role
- I set the strategic direction and the overall plan for a shared integration model. As a team, we turned it into shared data models, simple data contracts and clear principles for who owns the data and its quality.
- The result
- A few standard patterns instead of many custom solutions, less to maintain and a stable, traceable data flow. New use cases in analytics and AI can build on the same foundation.